- Help Desk
Online Store Policies
Last Updated: January 2020
In plain English: We offer you the option to buy subscription services for updates and support to our Software.
We may allow you to purchase subscriptions to our Services, which include support Services and update Services through our online store.
While we provide a description for all Software and Services, it is your responsibility to make sure that these fit your needs and that you know how to use them.
We may also provide you with access to certain getting started manuals relating to the use of the Services or the Software; any event shall be provided on an “as-is” basis without warranty.
Product Sold In Our Online Store Are According to Their Specifications
In plain English: Each package that we sell may be different, please check the product page.
Our Services are offered under specific terms as specified in the product page. They may be limited by website calls, number of websites, or dates. We may offer discounts, rebates, or other promotions. Please check the product page before buying.
In plain English: We need to get paid to sell you our support and update Services.
We offer our Services in the online store according to our current price list (“Fees”).
Payments shall be made by credit card via our third payment service providers and subject to their respective terms of service and privacy policies.
We may update our Fees from time to time or change the payment method.
You will be charged the Fees that arise from such changes only after notice is provided, either by email or a prominent notice on the Services.
By continuing to use the Services following such notice, you agree to be bound by such modifications.
Subscriptions Renew Automatically
In plain English: Set a reminder for the expiration period if you plan to use our Services only once
In any case where you purchase a subscription, your subscription will automatically be renewed upon the end of the applicable subscription period, and you will be charged in advance at the beginning of each billing period.
In plain English: You bear all taxes that relate to our purchases.
Fees may differ between different jurisdictions based on taxes that we need to add; therefore, during checkout taxes will be added if applicable. Apart from that, the Fees are exclusive of taxes, if there are any, you will bear the taxes.
You are responsible for reporting and paying taxes in connection with the Services, along with any related penalties or interest, as applicable to your purchase or country of purchase.
In the event that you are required by law to deduct and/or withhold any amount from any payments made to us, then the Fees shall be deemed as grossed-up and increased such that the actual net amount to be paid to us shall be equal to the Fees that would have been due to Company without such deduction or withholding.
Due to the nature of digital goods, we can’t issue refunds. Once you subscribe to a plan, you can cancel anytime but no refunds are allowed.
Last updated: January 2020