CartMagician Augmented Reality Online eCommerce Support Websites

Frequently asked Questions

Questions, support or feedback.

You can rely on our team for all of your technical, feedback, suggestions and augmented reality Q&A's across 2D, 3D template creation, USDZ / GlTF / GLB file conversion tools, collaboration, publishing, integration and embedding WebAR.

General

CartMagician specialises in providing a range of eCommerce visualisation and WebAR conversion tools and plugins that feature augmented reality, WebAR, 2D and 3D to showcase online store products and websites.

Creating virtual product showrooms so that users can view eCommerce products at scale, in their own environment at anytime, and anywhere.

CartMagician AR provides these immersive services to help retail store owners, product managers and business owners engage more customers, sell more products and leverage existing eCommerce online store platform capabilities with seamless integration.
CartMagician takes any 2D image and applies the image to a selection of high quality, hyper-realistic CartMagician 3D models including artwork frames, flooring, wall coverings and more then outputs as WebAR augmented reality ready .USDZ and/or .GLB files that can be uploaded directly to your website, online gallery or eCommerce store.
CartMagician AR adds augmented reality (or AR) content and functionality seamlessly into your WooCommerce online stores via the CartMagician Pro plugin extension. We also support other platforms. Contact our Help Desk team for assistance.
Yes we sure do. Contact our Help Desk for assistance.
No additional software, apps or coding experience necessary. Using CartMagician is as simple as selecting a 3D template from our expanding 3D content library, drag and drop your image onto the CartMagician converter and selecting the convert now button with a smile of anticipation.

CartMagician 2D to 3D AR Conversion Platform

CartMagician believes in supporting all online retailers large, small and start-ups by providing a service and a range of eCommerce tools that that are easy to use and supports a host of product types, eCommerce stores and websites.

We believe that all 2D products should be shown in 3D and/or AR to showcase how they will look as a finished product. Buy combining a 2D image with a complimentary 3D asset you have the ability to visualise that product like never before.

At scale, in the right environment, in the selected colours and seamless integration to place the cproduct in your own space to see how it will look prior to purchase or to help with decision making.
Simply, we love art! Helping artists, gallery owners and designers is close to our heart. Therefore we have started our focus on art and provided a starting range of hyper-realistic 3D models to support the framing of artwork and designs.
Yes you can. CartMagician provides 3D model template creation services so that you can supply reference to a template or frame style and CartMagician will match this style for you. Once created we will add this template to your 3D template library.
Custom 3D template creation is at a small additional fixed price that allows us to create a hyper realistic 3D model/s for you. The result will be tailored to your business/gallery needs so your customers will have a true sense of what they are purchasing when they buy one of you amazing artworks online.

CartMagician provides a starting flat rate for one-off templates at $290 per template. Bulk orders will recieve reduced/scaled rates according to order.

Contact CartMagician Help Desk for further details.
Absolutely. We are taking requests from our members so we will be continually making additional to the library for members to use.
We are already underway with new 3D templates that can be applied to the CartMagician Conversion Platform.
Contact CartMagician Help Desk for further details.
No. Our platform recognises your image and scales it accordingly without distortion.
Converted files are WebAR ready. You can either download the .usdz file or .glb file and added to your own website, or, copy and pate the provided URL.
You have options.

Option 1: Select one of the CartMagician plugin extensions to simply upload files into your online store products.

Option 2: Simply copy the file URL link.
Yes you can. Active members can simply copy and paste into your corresponding product page.

CartMagician Conversion Platform - Pricing & Plans

You can start with our FREE trial or upgrade to our Starter plan for $19 per month billed annually or $24 per Month billed monthly.

For a limited time our annual plan members will recieve 120 credits + a Bonus 50 credits as soon as they register.
Monthly paid plans recieve 10 credits a month.
Yes we do. You have access to the entire platform with 3 free credits to strt converting.
Conversion credits are used to process your 2D to 3D / AR files. One conversion is worth one credit.
Yes. Additional PAYG credits can be purchased at anytime that suits you from the Plans and Billing page under your account.
Yes they do. Conversion credits are accumulated if not used by the end of the month or year as long as the subscription is active.
We do our best to have happy and loyal users, so we hope you won’t need to cancel. However you can at any time cancel your monthly plan by accessing «My Account» section on our site and cancel your subscription.
Due to the nature of digital goods, we can’t issue refund. Once you subscribe to a plan, you can cancel anytime but no refunds are allowed.
Unfortunately not! You need to renew your subscription plan to continue using the CartMagician Platfrom and templates. Obviously, templates you’ve already converted and downloaded when your plan was active will keep working correctly.

CartMagician Plugins

CartMagician adds augmented reality (or AR) content and functionality seamlessly into your WooCommerce online store. CartMagician AR integrates directly into your WooCommerce store, enabling you to quickly add and manage 3D models for all of your products.
CartMagician AR has a fully functional WooCommerce Store that you can check out. To view how CartMagician works, please visit demo.cartmagician.com
Absolutely. Adding augmented reality content to your WooCommerce products is as easy as copy and pasting a URL.
Viewing AR enabled content is a simple tap of an AR icon. Customers can view products for sale at 1:1 scale, place products directly into their own surroundings to get a true sense of how great your products are and best of all buy products all from within your website!
Use CartMagician to showcase your online products using Augmented Reality directly on your website. With hundreds of augmented reality products already created, it doesn’t matter what industry you are in, what products you sell, CartMagician AR believes in improving the customers journey from browse to purchase by introducing technology to add realistic augmented reality products directly into the website shopping experience.
  • Mobile Ready Website AR
  • Easy Shop Integration
  • Improve Conversions
  • Boost Engagement
  • No Apps to Download roadblocks!
Minimum Requirements
  • WordPress 4.9.x
  • Gutenberg plugin 4.6 or greater
  • WooCommerce 3.3.1 or greater
  • PHP version 5.2.4 or greater (PHP 7.2 or greater is recommended)
  • MySQL version 5.0 or greater (MySQL 5.6 or greater is recommended)
  • MIME-Type: (model/usd usdz and model/und.pixar.usd .usdz to identify them as AR viewable.

  • OR

  • WordPress 5.0.x
  • WooCommerce 3.5.1 or greater
  • PHP version 5.2.4 or greater (PHP 7.2 or greater is recommended)
  • MySQL version 5.0 or greater (MySQL 5.6 or greater is recommended)
  • MIME-Type: (model/usd usdz and model/und.pixar.usd .usdz to identify them as AR viewable)
CartMagician has free sample content available for you to create your very first test product. Simple create a new product for testing in WooCommerce add this content.
Viewing Requirements:
  • CartMagician AR supports Apple iPhone and iPads. For an up to date list of Apple devices and AR technology please visit: https://www.apple.com/au/ios/augmented-reality
  • Website augmented reality can be viewed using Safari and Chrome on Apple devices are supported and Google Chrome on Android
Viewing Requirements:
  • CartMagician AR supports a host of Android devices. For a full list of ARCore devices visit: https://developers.google.com/ar/discover/supported-devices
  • Website augmented reality can be viewed using Safari and Chrome on Apple devices are supported and Google Chrome on Android
Viewing Requirements:
  • Website augmented reality can be viewed using Safari and Chrome on Apple devices are supported on a variety of website browsers as shown below including Google Chrome on Android

CartMagician WebAR supports a variety of website browers for PC and Apple Mac
A USDZ / GLB / GlTF file enables a 2D or 3D object to be viewed as an augmented reality experience, animation or visualisation when using a website browser on a mobile or tablet device. (Apple & Android)
You can save 2D and 3D content as USDZ, GLB or GlTF file formats. Just like you can save a PNG or JPEG image file. The USDZ / GLB / GlTF formats are used to create augmented reality content, experiences, 3D visualisations and animations that can be viewed using WebAR via a mobile website browser. And that is only the start of their capabilities.

These jam-packed augmented reality enabled file formats are commonly used to create a host of lifelike 3D product visualisations including furniture, design, commercial products, artworks and photography, educational content and life size architecture. The list goes on. View the CartMagician demo website to view some examples.

Website visitors can jump onto your website using their phone or tablet and start viewing AR content at 1:1 scale in their own environment. No additional apps to download just your standard website browser like Safari or Chrome. AR is a powerful tool so let’s not underestimate how effective it can be and what it can bring to enhance your business online.

CartMagician provides the online tools to convert your 2D and 3D content into augmented reality with copy and paste ease so that you can quickly add AR content onto your website or online store products in minutes.

What’s your website missing? Try CartMagician and add a little magic to your website.
USDZ / GLB / GlTF files are all compatible files used to display 2D/3D content and augmented reality across a wide range of website browsers on a mobile or tablet device.
USDZ file is used for Apple devices and GLB/GlTF file formats for Android device viewing. Both file formats are suitable for website augmented reality viewing capabilities (or WebAR) and include a 3D preview allowing users the ability to closely inspect the detail of content on screen.
Not at all. CartMagician provides seamless integration that adds a powerful augmented reality (AR) visualisation tool to your eCommerce website.

CartMagician is only activated online when a user views and taps on the AR icon displayed on a feature product image.
Absolutley yes. All of our CartMagician paid members have access to our support team and channels for assistance.
CartMagician AR for WooCommerce extension integrates directly into your WooCommerce store, enabling you to quickly add and manage 3D models of your products that can be viewed in augmented reality.
No limits with CartMagician AR for WooCommerce.
Once CartMagician is installed into your WooCommerce store you have full control to create and add as many products as you like.

Start small with a simple hero product or GO BIG and transform your entire product range into an augmented reality virtual showroom ready for your customers to experience.
Adding augmented reality media content into WooCommerce products
Once CartMagician Pro has been installed and activated on your website, add a new WooCommerce Product or edit an existing Product to get started.
From within your WooCommerce product page editing screen, a new ‘Augmented Reality’ tab will now be visible in then Product Data section.

Select this tab to reveal the ‘Select your USDZ file’ and ‘Select your GLB file’. Please select to upload your product .USDZ file and if you are a CartMagician Pro users you will also see the ‘Select your GLB file’. Please add your GLB file then Publish your product page. Both the GLB and USDZ files can be added directly into your Media Library for easy access.

Once added and Published you are finished. You can test the AR product experience by opening the product page on your compatible mobile device.
Yes you can. CartMagician Pro has added this feature to support external hosted files.

You can also URL link directly from CartMagician's Conversion Platform as well for seamless integration.
When customers open your online store or website on their mobile or tablet device they will see an AR icon displayed on your feature products that have AR content added to them. eg. You have added the .usdz and/or glb file to the product.
Yes. Please visit demo.cartmagician.com to review how this works via our live online store showcase.
No. CartMagician does not interfere with WooCommerce during normal shopping and browsing.
CartMagician only downloads AR content to the end users device only when the user has selected the AR icon to view the product. The type of experience and the network speed of the device will depend on the download speed of the AR experience. No different to downloading a super short video or media content.

Plugins - Pricing & Subscriptions

Yes, you can cancel anytime in the account Settings under Plans and Billing.
Yes, the CartMagician Pro subscription plans are charged annually/yearly. However, you can cancel it anytime.
Yes, of course. Our payments are processed by WooCommerce who send an email with the purchase invoice.
Yes. CartMagician Pro Plugins are sold as an add-on to all CartMagician customers regardless of plan tier.
CartMagician Pro for WooCommerce costs $149USD per year. This subscription is an annual plan.

CartMagician Start (iOS only version) for WooCommerce costs $99USD per year. This subscription is an annual plan.
Yes you can. Please login go to your Account Page, then Plans and Billing to view upgrade options.
We do our best to have happy and loyal users, so we hope you won’t need to cancel. However you can at any time cancel your monthly plan by accessing «My Account» section on our site and cancel your subscription.
Due to the nature of digital goods, we can’t issue refund. Once you subscribe to a plan, you can cancel anytime but no refunds are allowed.
Unfortunately not! You need to renew your subscription plan to continue using the CartMagician Platfrom and templates. Obviously, templates you’ve already converted and downloaded when your plan was active will keep working correctly.