CARTMAGICIAN ONLINE SUPPORT

Need support? Ask the Help Desk

Need support?
Ask the Help Desk

We want you to get the most from your CartMagician subscription. Use our online resources to help you get started using our WebAR platform, find answers to your questions, and access the customer support team.

Frequently asked questions

We want you to get the most from your CartMagician subscription. Use our online resources to help you get started using our WebAR platform, find answers to your questions, and access customer support.

Read FAQs

Video tutorials

These quick two-minute videos will guide you through connecting your website, converting 2D imagery to 3D and AR for the web and help you set up augmented reality for your own eCommerce or website platform including Shopify or WooCommerce stores.

Watch video tutorials

Customer support

We’d love to help you and answer your more complex queries about CartMagician. Login here to access additional online support documents and to submit a support ticket for assistance.

Submit support ticket

Getting started guides

These guides will take you through using the CartMagician platform, using Shopify AR, CartMagician Pro for WooCommerce Plugin, and best practices when adding WebAR products amp; content to websites & eCommerce stores.

Learn more

Troubleshooting guides

Our troubleshooting guides provide information about common issues that you may face when using 3D models, WebAR and AR plugins and how to correct them.

Review guides

Request a feature

We add features based on what our customers need. Please let our team know what new tools will better help you create WebAR magic by submitting a request.

Request feature